Whether it’s a broken clasp, a loose stone, or a ring that no longer fits, we’ll walk you through the repair process from start to finish.

All assessments begin in person, so we can examine your jewelry under magnification and provide an accurate estimate before any work begins.

Repairs are completed by our trusted master goldsmiths — and we’ll keep you updated every step of the way

Common Jewelry Repairs We Can Help With

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Ring Sizing & Comfort Solutions

From simple sizing up or down to specialty options like FingerMate™, Cliq®, and installed ring sizers for arthritis or swollen joints — we’ll make sure your rings fit comfortably and securely.

simple classic chain type

Chain & Bracelet Repair

Soldering, clasp replacement, or reconnecting broken links — we’ll help your favorite chains and bracelets feel strong again.

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Polishing, Refinishing & Rhodium Plating

Bring back the shine with professional refinishing and bright-white rhodium re-plating for white gold pieces.

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Stone & Setting Security

Loose stone? Missing prong? We can tighten, replace, or re-tip settings to keep your gemstones safe and sparkling.

pearl strand

Pearl & Bead Restringing

Knotted or stretched strands get new life with careful restringing, whether it’s pearls, gemstones, or beads.

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Watch Services & Repairs

We offer complimentary watch battery replacement and band adjustments in-store, and full watch repairs through our trusted off-site partner.

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Structural Restoration & Reshanking

Worn, bent, or thin bands can be rebuilt for strength and longevity. We’ll restore your piece’s structure so it’s beautiful and durable again.

Engraving & Personalization

Add a special message, date, or initials to rings, pendants, or gifts with custom engraving.

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Ring Soldering (Together or Apart)

Whether you want to join rings into one seamless set or separate them for flexibility, we can help.

Don't see your repair listed? Just ask — we'll inspect your jewelry and advise the best next step.

Good Deeds & Good Timekeeping

We replace watch batteries and adjust bands free of charge — all we ask is that you consider making a small donation to our local Charity of the Month. It's our way of giving back to the community that's supported us for so many years.

See This Month's Charity

How It Works

1

Bring It In

Stop by or book a consultation so we can examine your jewelry under magnification and discuss what's needed.

2

Estimate & Approval

After inspection, we'll provide an estimate — sometimes right away, sometimes after our goldsmith reviews the piece in their workshop.

3

Repair & Communication

We coordinate all work with our trusted goldsmith partners and keep you informed throughout.

4

Pickup & Shine

Once complete, we'll inspect and clean your jewelry before notifying you it's ready for pickup.

Honest Care, Clear Communication

Because every repair is unique, pricing can vary based on materials, metals, and the work required.
That's why we always begin with an in-person inspection and provide an estimate before any work begins.
Our goal is to make sure your jewelry gets exactly the attention it needs — no more, no less.

We treat every repair as if it were our own.

Ready to Start Your Repair?

Bring your piece in for a complimentary inspection, or book a time to talk through your repair needs with one of our jewelry experts.